DOMESTIC SHIPPING POLICY (SINGAPORE)
- Order Processing Time
- Shipping Rates & Delivery Estimates
We are using Singpost ezy2ship delivery services. You may track your parcel via their website. - https://www.singpost.com/track-items/
The shipping options are shown after you've entered your address during check out. You can choose the option that meets your preference best. . Please keep in mind that we require 1 - 3 business days to prepare your parcel before shipping.
|Shipping Option||Based on value||Shipping Rates|
|Speedpost Standard* (1 - 3 business days)||$0 to $30||$3.00|
|Speedpost Standard* (1 - 3 business days)||Above $30||
* For small items up to 2kg, Singpost will deliver items to your letterbox with tracking available.
- Free Shipping
For One Time Purchase
You are entitled to free shipping with min spend of $30. No coupon code is required.
You are entitled to free shipping for all Coffee subscriptions above $30. We will be using Standard (1 - 3 days) shipping option for all subscriptions.
- Shipment Confirmation & Order Tracking
Once your order is processed and the parcel has been picked up by our courier, an automated email will be sent to you with a tracking number to check on the status of the delivery. Do note that once the parcel has been handed to the shipping courier, we will not have control over the handling and delivery time. Customers are best advised to get in touch with the courier for the latest update and further information.
INTERNATIONAL SHIPPING POLICY
- Countries Under International Shipping
The shipping rates and respective delivery dates are automatically calculated after you’ve entered your address during check out. You can choose the option that meets your preferences best. Faster delivery typically incur higher shipping costs.
Important: You are responsible for any taxes and duties charged during import to your country. Where possible, we will provide an indication of such costs when we present you the various shipping options.
Orders will be shipped out from Singapore to Worldwide. International shipment will take around 5 to 14 business days depending on your location. The delivery duration might be extended if there is any occurrence of public holiday(s).
Shipping rates to respective countries vary by item weight and dimension, delivery destination, and shipping option. Exact shipping rates will be shown at the time of checkout under shipping method. Please keep in mind that we will require 5-7 days to prepare your parcel before shipping.
Customer shall promptly pay all duties and taxes, any additional charges for customs clearance and any other applicable charges imposed by any local or government authority of the destination country, before the item is delivered to your local mailing/ delivery address for self-collection at any self-collection point.